Do you accept cash payments?
No, we do not accept cash payments. We accept all credit and debit cards.
Note: You may tip our cleaners in cash. Any payments made directly to cleaner are non-refundable and do not count towards your cleaning payment.
How much does it cost to clean my home?
Bullze Eye pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services for custom jobs. Please see our price rates on our Pricing page.
How will I know what time to book?
Appointment times are available Monday through Saturday from 9:00 am to 9:00 pm. We will be in touch in less than 1 hour (during business hours) to confirm if your date and time is available.
Do the cleaners bring all necessary cleaning supplies to get the job done?
We bring all required products to give your home a great clean, aside from a vacuum (unless requested), Swiffer, bucket or step stool. If you’d like us to use a specific product, please let us know and leave it out for the cleaner to use.
I don’t have a vacuum. Should I still use your service?
If you do not have a vacuum, simply request for the cleaner to bring a vacuum in the special instructions/additional information area. Please note, our cleaners do not carry large capacity vacuums. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.
What if I don’t have a mop?
Our cleaners bring a Swiffer that can be used on non-carpeted floors.
Do you bring green cleaning supplies?
We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility).
Are you a pet friendly cleaning service?
Yes! At Bullz Eye Cleaning we LOVE pets. All of our cleaners are trained to correctly deal with your furry family member.
Can I trust the cleaners?
Absolutely. All of our cleaning professionals are highly trained, background and reference checked.
Do I get a discount if I’m a frequent customer?
Yes, customers who sign up for recurring service are entitled to significant discounts. For weekly service we have a 20% discount, for every two weeks (bi-weekly) we have a 15% discount, and service every four weeks (monthly) gets a 10% discount.
How often should I get my home cleaned?
Most of our customers differ in their individual needs, so it is difficult to provide specific guidance. Our most popular option is getting a cleaning every 2 weeks. By following a recurring service, you can rest assured that your home is always clean and ready for visitors who drop by.
Do I have to contact you every time I want a cleaning?
After you set up recurring service, we’ll be there like clockwork on the date and time you choose. We will send a reminder email the day before so you can expect us.
Do I have to be home for the cleaning?
No, just leave us a key to gain entry and we will take it from there. You can leave a key under the mat, in the mailbox, at the front-desk…whatever is most convenient for you!
How many cleaners do you send?
We assign 1 cleaner to most bookings. If we feel it is necessary to have more cleaners, we will let you know.
How long will my cleaning take?
We usually estimate 4 hours to clean a 3-4 bedroom/2-3 bath home up to 2,500 sq ft. However, keep in mind we clean until we are finished for a standard home and within reason. For special cases or extremely large homes over 2,500 sq ft, we may adjust the estimate and price for fairness.
